Welcome to Technical Support!

We are happy to provide exceptional support for our sublimation solutions. Here you can find the links to the latest drivers and documentation, learn the steps to new projects or troubleshoot an issue.

Current Known Software Issues:

Customers Affected:

Any customers using PowerDriver Pro, PowerDriver Pro + or PowerDriver IQ prior to version 7.0.0 who have installed Windows XP Service Pack 2.

Problem:


If you have downloaded and installed Service Pack 2 for Windows XP, you may experience the following error when accessing the properties of PowerDriver:

rundll printui.dll, printUlentry/e/n "insert driver name here"

Solution:


Visit the download page for the patch or latest version of PowerDriver IQ.

Customers Affected:

Any customers using PowerDriver IQ 7.0.0 for the Epson Stylus Photo 1280

Problem:


If you use Soft L'ink your black may transfer poorly.

Solution:

Download this patch.